OnePick BD

OnePick BD

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Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how OnePick BD (“we”, “us”, “our”) collects, uses and protects your information when you visit onepickbd.com or place an order with us. By using our website, you agree to this policy.

1. Information We Collect

Information you give us:

  • Your name, mobile number, district and full delivery address when you place an order
  • Your name, phone number, email and message when you contact us through our contact form, phone, WhatsApp or social media
  • Account details if you create an account on our website

Information collected automatically:

  • Device and browser type, IP address, pages visited and time spent on the site
  • Cookies and similar technologies that keep your cart working and help us understand how visitors use the site

2. How We Use Your Information

  • To process, confirm and deliver your orders
  • To call or send SMS/WhatsApp messages about your order, delivery or return
  • To reply to your questions and provide customer support
  • To prevent fake orders, fraud and misuse of our website
  • To improve our website, products and services
  • To show you relevant offers, only where allowed and you can opt out at any time

3. Sharing Your Information

We do not sell or rent your personal information. We only share what is needed with:

  • Courier and delivery partners — your name, phone number and address, so they can deliver your order
  • Payment providers (such as bKash or Nagad) when a refund or payment is made
  • Service providers who help us run the website, hosting, analytics or advertising, under confidentiality
  • Government or legal authorities if required by Bangladeshi law

4. Cookies

Our website uses cookies to keep items in your cart, remember your session and understand site traffic. We may also use analytics and advertising tools (for example Google Analytics or Meta Pixel) that use cookies. You can turn off cookies in your browser settings, but some parts of the website, such as the cart and checkout, may not work properly.

5. Data Security

We use secure (HTTPS) connections and take reasonable steps to protect your information from loss, misuse or unauthorized access. We never ask for your bKash/Nagad PIN or OTP. If anyone contacts you asking for your PIN or OTP in our name, please do not share it and inform us.

6. How Long We Keep Your Data

We keep order and customer information as long as needed to deliver orders, handle returns and warranty, and meet legal and accounting requirements. After that, it is deleted or made anonymous.

7. Your Rights

  • Ask what personal information we have about you
  • Ask us to correct wrong information
  • Ask us to delete your information, unless we need to keep it for legal reasons or an open order
  • Stop receiving promotional messages at any time

To make any of these requests, contact us using the details below.

8. Children’s Privacy

Our website is meant for adults. We sell kids accessories, but we do not knowingly collect personal information from children under 18. If you believe a child has given us personal information, please contact us and we will delete it.

9. Third-Party Links

Our website may have links to other websites or social media pages. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us:

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